Customer feedback inside Microsoft Teams.

If your company runs on Microsoft 365, the natural question is "how do we collect and triage customer feedback in Microsoft Teams?". The wrong answer is a shared mailbox or a forgotten Planner board. The right answer is a public-facing feedback portal that customers actually want to use, paired with an internal Teams integration that pipes everything important into the channels your product, support, and engineering teams already check every hour.

Upvoty is that portal. Customers post requests, upvote each other, and watch your roadmap move forward, all under your branding and your custom domain. Your team receives every new post, comment, and status change as a native Teams card, in the channel that owns that area of the product. No more digging through a generic feedback@ inbox, no more "did anyone see this?" threads.

Built for the way Microsoft 365 organizations work

Microsoft Teams is not Slack with a different color scheme. The org chart matters more, IT controls the install, and channels often map to actual business units rather than projects. The Upvoty Teams integration is built with that reality in mind. Your IT admin grants the app permission to the tenant once, then individual team owners decide which Upvoty boards or segments they want to subscribe to in their own channels. Nothing leaks across teams unless someone explicitly subscribes.

Route by board, tag, or customer segment

The mobile product team only cares about mobile feedback. The billing squad only cares about billing. Your customer success leadership only cares about enterprise customers. Upvoty routes each of these into its own Teams channel based on board, tag, or customer segment. Combine with vote thresholds and you can have a "high signal only" channel that fires when posts cross a certain popularity bar, plus a quieter daily digest channel for the long tail.

Two-way actions from inside Teams

Every Upvoty card in Teams includes actions: change the post status, assign an owner, reply with a public comment that posts back to the portal, or merge duplicates using Merge AI. Your team triages feedback without ever leaving Teams, and customers see real activity on their requests from people who never had to open a separate tool.

Security, compliance, and the IT review

The Upvoty Teams app uses scoped Graph API permissions and is published in Microsoft AppSource. We support tenant-level admin approval, conditional access, and audit logging. Combined with SSO via Entra ID on the portal side and the Upvoty API for custom workflows, you get an integration that survives a real enterprise security review, not just a "looks nice on the marketing page" demo.