Collect exactly what your team needs.

The default submit form on most feedback tools is a title and a description. That works for the first hundred posts, then it stops working forever. Once you have a real volume of feedback, you need structure: which product area is this about, what plan tier is the user on, is this a bug or an idea, what is the severity. Without that structure at the submit step, your team ends up tagging and classifying every post by hand, which is exactly the kind of toil good tooling is supposed to eliminate.

Custom submit forms in Upvoty let you design the form your operations actually need, on a per-board basis. You can add text fields, dropdowns, multi-selects, number fields, and URL fields, mark any of them required, attach help text, and even apply conditional logic so a follow-up question only appears when a particular answer is selected. The result is feedback that arrives already half-triaged, with the metadata you need to route it, prioritize it, and report on it later.

Cleaner submissions in, cleaner data out

Custom fields are first-class everywhere in Upvoty. They show up in the post detail view, in CSV exports, in webhook payloads, in the Upvoty API, and in every outbound integration including Slack, Linear, Jira, and Zapier. That means the structured data you collect at the moment of submission travels with the post for the rest of its life, instead of getting stripped at the first integration boundary.

Combined with smart tags and segments, custom fields let you slice feedback the way your business actually thinks about it. Filter to "Enterprise customers reporting a P1 bug in Billing this quarter" in a single click. That is the kind of query that takes ten minutes in a generic tool and ten seconds in a tool designed for it.

Per-board forms keep noise out of the right places

One of the most common mistakes in feedback ops is using one submit form for both internal team feedback and public idea submission. Internal teams will accept extra friction, public users will not. With per-board forms, your internal bug board can require severity, steps-to-reproduce, browser, and environment, while your public ideas board stays a single field. Both boards live under the same feedback boards system, with the same moderation pipeline behind them, but the user-facing experience is tuned to the audience.

Iterate without breaking history

You will change your form. Everyone does. The first version is always too loose, the second is too strict, and the third is the one you keep. Upvoty makes that iteration safe: adding a required field does not retroactively invalidate older posts, and removing or renaming a field preserves the historical data on every post that has it. You can tighten your form quarter over quarter without ever facing a painful migration.